Davy Vennekens recognizes the importance of data protection and the privacy of its customers and visitors to the website and will treat the personal data of the data subject with due care and only for the well-defined purposes. We make every effort to be in line with the recent adjustments and the European Regulation 2016/679 of 25 May 2018, but also with the Belgian law of 30 July 2018. This applies to both the processing and the protection of personal data.
You share data with us in various ways. We use data that we have received from you, but also data collected by ourselves. For example, information about your visit to our website. You are not obliged to disclose your personal data, but understand that the provision of certain services becomes impossible if you refuse the processing. You are solely responsible for the accuracy of the information you provide to us.
These are data that you share with us without registering: surfing behaviour, origin, search terms. We use this information to maintain and improve our website. This means that we include personal data in anonymous statistics, from which the identity of specific persons or companies cannot be traced, with the legitimate interests of Davy Vennekens to continuously improve the website and services as a legal basis.
Personal data that you provide to us
If you contact us via the website, you provide us with your name, first name, email address and telephone number.
Davy Vennekens does not process sensitive personal data.
Submit online data
To perform our services, we need your name, first name, email address and telephone number. We use the data to provide the service, to keep you informed about the requested service or to contact you if you have any questions or comments about the agreed service. The legal basis for this is the execution of an agreement that has been drawn up.
Who has access to your data?
We do not grant strangers access to your data and take the appropriate technical and organizational measures to prevent this. If there has been unauthorized access to your data, we strive to share this with you in all transparency.
In rare cases, we can also pass on your data if we are obliged to do so by certain laws and regulations and/or case law. Davy Vennekens may have to disclose personal data pursuant to a court order or to comply with other mandatory laws or regulations. In that case we will make reasonable efforts to inform you in advance, unless this is subject to legal restrictions.
Davy Vennekens fully commits that we will not sell, distribute or pass on your personal data to other parties for commercial purposes, without your explicit prior consent. We also demand this from our external processors. Your personal data is extremely important to us and we expect this from our external parties!
Retention period of your data
In the case of a contact question, we store your data until you request a demo. If you do not wish to make an application, we will retain your data for 2 years after the last contact.
Consult, update or delete your data
When you have provided your data, we will save it. That is why you also have a number of rights with regard to this data.
- Right of access and inspection
You have the right to access your personal data free of charge at any time, as well as the use we make of your personal data.
- Rights of correction, deletion and restriction
You are free to decide whether or not to communicate your personal data to Davy Vennekens. In addition, you always have the right to request us to correct, supplement or delete your personal data. You may also request that the processing of your personal data be restricted. You acknowledge that in the event of refusal of communication or request to delete personal data, certain services will not be available and that deleting or changing personal data is not legally possible in a number of cases.
- Right to object
You also have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case you do not have to give any reasons.
- Right to free data transfer
You have the right to obtain your personal data processed by Davy Vennekens in a structured, common and machine-readable form and/or to transfer it to other responsible parties.
- Right to withdraw consent
Insofar as the processing is based on your prior consent, you have the right to withdraw that consent.
- Exercising your rights
You can exercise your rights by sending a clear request to: email@example.com
This request clearly states what you wish to know, correct or delete. This request must be signed and dated and include a copy of the front of your identity card. If these conditions are met, Davy Vennekens will meet your request as soon as possible and inform you about this.
If you exercise your right of access, Davy Vennekens will provide you with an overview of your data that is as complete as possible. It is possible that some personal data from classic backup files, log, history or archive files are not included in this overview. These data are not part of the commonly processed personal data and are therefore not immediately available and cannot be passed on. However, they are removed from these files according to standard processes.
- Automatic decision and profiling
The processing of your personal data does not include profiling and will not be subject to automated decisions by us.
- Right to lodge a complaint
You have the right to submit a complaint to the Belgian Data Protection Authority (GBA):
This is without prejudice to a remedy before a civil court. If you suffer damage as a result of the processing of your personal data, you can file a claim for compensation.